--- title: How Do I Reset The Access Point? description: Factory reset the dongle --- [Skip to content](https://support.halowlink.com/factory-reset#main-content) [![Logo White Orange Icon-2](https://support.halowlink.com/hubfs/Logo%20White%20Orange%20Icon-2.svg)](https://halowlink.com/) - [Home](https://support.halowlink.com/) - Products Show submenu for Products - [USB Dongles](https://support.halowlink.com/halowlink-driverless-usb-dongle-support) - Downloads Show submenu for Downloads - [Android App](https://play.google.com/store/apps/details?id=com.mmdevices.halowlink) - [iOS App](https://apps.apple.com/au/app/halowlink/id6760811822) - Video Tutorials Show submenu for Video Tutorials - [APX Setup](https://play.google.com/store/search?q=halowlink&c=apps&hl=en) - [Camera Setup](https://apps.apple.com/au/app/halowlink/id6760811822) - [Device Portal](https://web.halowlink.com/) Open main navigation Close main navigation - [Home](https://support.halowlink.com/) - Products Show submenu for Products - [USB Dongles](https://support.halowlink.com/halowlink-driverless-usb-dongle-support) - Downloads Show submenu for Downloads - [Android App](https://play.google.com/store/apps/details?id=com.mmdevices.halowlink) - [iOS App](https://apps.apple.com/au/app/halowlink/id6760811822) - Video Tutorials Show submenu for Video Tutorials - [APX Setup](https://play.google.com/store/search?q=halowlink&c=apps&hl=en) - [Camera Setup](https://apps.apple.com/au/app/halowlink/id6760811822) - [Device Portal](https://web.halowlink.com/) - [Sign In](https://support.halowlink.com/portal) [Sign In](https://support.halowlink.com/portal?hsLang=en-au) How can we help? - There are no suggestions because the search field is empty. 1. [HaLowLink Support](https://support.halowlink.com/?hsLang=en-au) 2. [Access Points & Routers](https://support.halowlink.com/access-points-routers?hsLang=en-au) 3. [FAQs](https://support.halowlink.com/access-points-routers?hsLang=en-au#faqs) 8 October 2026 # How Do I Reset The Access Point? ## Applies to: Access Point ### Factory Reset Instructions The AP (Access Point) ships with factory default settings. If you ever need to restore it to its default configuration, follow the steps below: 1. Turn the Access Point ON and wait until the Status LED turns solid green. ![router\_led\_animation](https://support.halowlink.com/hs-fs/hubfs/router_led_animation.gif?width=246&height=369&name=router_led_animation.gif) 2. Press and hold the SET button for 12  seconds. You'll know as soon as the STATUS light continues flashing yellow. 3. The LED on the AP will start cycling through the rebooting process. 4. When the STATUS light changes to solid GREEN, the reset process is complete, and the device is ready for pairing.     [![](https://support.halowlink.com/hubfs/Logo%20White%20Orange%20Icon-3.svg)](https://www.halowlink.com) www.halowlink.com Copyright © 2026. MM Devices. All rights reserved. ABN 90 693 532 786